Training background

In modern team management, employees' awareness and ideas have been very different from those in the past. How to explore the real ideas of their subordinates and guide them is a difficult problem that managers think hard about.

Training object

Team leaders and department managers

Training income

After this course, you will understand that:

How to improve self-management ability and manage others

How to exert the influence of managers and stimulate the independent consciousness and enthusiasm of employees

How to enhance employees' sense of belonging and team cohesion

Training outline

The order of the goal

Manager confused: why oneself say very clear, subordinates do "a mess"?
The six-step method for effectively arranges tasks and objectives
Two key points in the task process (reflecting trust and motivation)
Course output: Master the tool table-1 "Objective interview and task layout process"
Course output: Master the tool table-2 "Self-assessment in interviews with subordinates"

Effective work feedback

The purpose and timing of the criticism

Three common misconceptions (self-control)

Master the "hot stove law" that criticizes subordinates

Case analysis and comparison of success and failure

Course output: Master the tool scale-3 "Critical criticize the new generation of employees"

Reasonable authorization

What is authorization? Out of the myth of traditional authorization?

Reasons for unauthorized interpretation

Things that can be authorized at work and things that can not be authorized

Authorization process and communication skills

Alert signals about authorization

Course output: Master the "six key behaviors"

Counseling at work

What is tutoring? Out of the misunderstanding of traditional tutoring?

Demand analysis of the subordinates

Guidance rather than criticism, please protect the subordinate's confidence and enthusiasm to do things

Guidance of subordinate process and field drill (key points)

Establish behavior and language templates commonly used by managers to coach subordinates (as in the future)

Course output: master coach-style dialogue skills "five want" + "five want"

Effective conflict handling

Common forms of conflict and cause analysis

Common misconceptions of managers dealing with conflicts

A tool for dealing with conflict: the use of three levels of empathy

Roleplaying " How to face conflicts with subordinates

  NOA|挪亚2022年课程计划.pdf