Training background

In 2015, the ISO released the ISO 9001:2015 version of the standard, and in December 2016, China's national standard was officially promulgated. The new version of the standard has made a substantial technical revision to the terms, chapters, architecture and terms of the standard. This course provides internal auditor training to help enterprises to transform their international standards and implement the requirements of ISO 9001:2015 standards.

Training object

Production, manufacturing and related personnel;

Internal auditor of quality system, senior management personnel of quality system

All relevant persons who wish to perform internal audits in their organization as per ISO 9001:2015

All relevant persons who wish to know the ISO 9001:2015 standards and obtain their internal auditor qualification

Training income

Help customers to effectively and quickly learn ISO 9001:2015 standard knowledge, master the new standard transfer requirements and review skills

Strengthen the internal management, stable operation, reduce the technical or quality fluctuations caused by employee resignation

Make the responsibilities of all kinds of personnel within the enterprise clear, reduce the management costs

Improving the quality of products and services helps to reduce waste and customer complaints

To meet the requirements of market access, and thus conducive to international economic cooperation and technical exchanges

Training outline

Basic concepts of quality management

Is the quality tested?

Is the product quality manufactured?

Do not accept bad products, do not make bad products, do not deliver bad products

How should the detected quality abnormalities be handled?

Quality expert introduction and quality development progress

Development history of quality management

Introduction of the advanced quality management concept

The "three no" policy in quality management

How do quality management experts say anything about quality

Six misunderstandings of quality management at the present stage

Wrong idea of quality

The role and significance of quality management

Quality is closely related to employees' own interests

Introduction to ISO 9000 Standards

ISO 9000 new standards generate background;

Introduction of the seven basic principles of quality management;

Introduction of new terms of quality management;

Main change points of the new standard of 2015 edition

ISO 9001:2015 Standard terms introduction

Organizational environment

Leadership

plan

support

Monitor and measure the resources

move

performance appraisal

continuous improvement

Internal audit process management

Introduction to Audit (Audit type / process and purpose)

Introduction of the internal audit procedures and steps

How to choose the right internal auditor

Review of the planning and preparation

Internal auditor qualification requirements and how to establish an audit team

The purpose of the audit plan and preparation, to introduce the 9 steps of the review

How to determine the audit purpose, scope, and resource requirements

How to determine the audit authorization

How to determine the relevant requirements

How to determine the requirements of the relevant parties

How to measure the quality and environmental performance of the audited party

Prepare the audit plan and prepare the audit checklist

Carry out audit

How to hold the first meeting

Methods and techniques of collecting evidence

Investigate and record the objective evidence

Principles and methods of determining nonconformity

taking of evidence

Nonconformance and audit findings

Reason and type of non-conformance items

Writing and checking are inconsistent

How to hold the last meeting

How to complete the audit report

Corrective action and tracking validation

Requirements for corrective actions

How to assign the responsibilities of the audit team members

How to track and verify

How to close the case

Review the checklist writing exercise

Non-compliant report practice

Review the report preparation and practice

  NOA|挪亚2022年课程计划.pdf